Trash Service Information


• The City of Boonville will bill you for your residential trash collection. For questions regarding billing, call the water billing office at (660)882-5479.

• Trash must be placed inside the WM Supplied 65-Gallon Roll Cart and should be placed curbside at least three feet away from all objects including a second cart (if you rent one), mailbox, cars, or trees. Place wheels of the cart toward house. All trash bags must be bagged and fit in the cart with the lid firmly closed. Loose trash outside the cart, bags outside the cart, or carts with lids not firmly closed, WILL NOT be picked up.

• Trash must be available for pick up by 6:00 AM.

• The following items WILL NOT be picked up with normal household trash: yard waste, appliances, large automotive/truck parts, demolition debris and/or hazardous or potentially hazardous materials. NOTE: Check with a local tire or salvage yard for proper tire and/or appliance disposal.

• Does WM have a phone app or a website I can use?
Yes! WM has a phone app and a website. 
https://www.wm.com/us/en/home/residential-waste-recycling-pickup 
For both the website and the phone app, you will need to first get your WM account number. Since trash service is billed through the City, please call 1-866-909-4458 and ask a representative for your account number. Once you have your account number you can create an online or phone app account to get updated information.

• I need to arrange for household service, I am unable to take my roll cart down to the curb, how do I arrange for this?
Contact City of Boonville, Public Works Director, (660)882-5257, to arrange for household service. This is what used to be known as “back door” service. Household service is only for handicapped and/or elderly residents physically incapable of moving their cart. Requests for household service will need to be verified. For household service, the cart must be in the front of the house, visible from the road. The driver will pull it down to the street, service it, then take it back to its original location. WM employees will not enter through gates, screened patios, garages, etc.

• I am moving and have more trash than will fit in a roll cart, what are my options?
Trash will need to be taken to the transfer station directly or call WM directly at 1-866-909-4458 for further options.

• I am renovating my house, what can I do with this trash?
Call WM at 1-866-909-4458 to arrange for a “roll off dumpster”, which can be placed at your property for short term use and will be able to handle construction debris. Contact the City of Boonville Director of Public Works, (660)882-5257, for permission to set “roll off dumpster” on city streets, if necessary.

• Who should I call if my garbage was missed?
If your garbage was not picked up on your regular pick-up day, call WM directly at 1-866-909-4458 to report a miss pick up. You may also notify WM through their phone app or website.

• What are WM’s holidays?
There are six holidays for 2024 and they are:
1) New Year’s Day — 01/01/2024 — All services will be delayed one day.
2) Memorial Day – 05/27/2024 – All services will be delayed one day.
3) Independence Day – 07/04/2024 – Holiday falls on Thursday.  Thursday services will be delayed until Friday, Friday services will be delayed until Saturday. (otherwise regular service)
4) Labor Day – 09/02/2024 – All services will be delayed one day.
5) Thanksgiving – 11/28/2024 – Thursday will be delayed until Friday, Friday services will be picked up on Saturday.  (otherwise regular service)
6) Christmas – 12/25/2024 – Holiday falls on Wednesday. Wednesday services will be delayed until Thursday, Thursday services will be delayed until Friday, and Friday services will be delayed until Saturday. (otherwise regular service) 

• What is the quarterly pick- up days for bulk items?
Bulk pick-up is planned for the following weeks:
1) January 8 – January 12, 2024:  One Item bulk pick up.
2) April 8 – April 12, 2024: Spring Clean Up. 
3) July 8 – July 12, 2024: One Item bulk pick up.
4) October 7 – October 11, 2024: One Item bulk pick up.
5) January # – January #, 2025: One Item bulk pick up. – To Be Determined
6) April # – April #, 2025: Spring Clean up. – To Be Determined
7) July # – July #, 2025: One Item bulk pick up. – To Be Determined
8) October # – October #, 2025: One Item bulk pick up. – To Be Determined
Set out the large item for pick up with your roll cart on your regular trash day. Keep the large bulk item at least three feet from the roll cart to allow for the truck to pick up the roll cart.

• How will I know if trash is delayed due to bad weather?
WM will alert City of Boonville of weather delays; the City will pass on the information to KWRT. If you signed up for notifications through the WM phone app or website, you will get notified by WM directly.

• Do you recycle?
WM does not offer recycling services in this area. Unlimited Opportunities offers drop off recycling at 1620 W. Ashley Road. Recycling needs to be sorted appropriately for drop off, plastic, aluminum cans, cardboard, glass bottles, junk mail, mixed paper, newspaper, and steel food cans are accepted. Unlimited Opportunities contact phone number is (660) 882-5576.

• What are the hours of the transfer station?
Monday – Friday, 7:30 AM to 4:00 PM; Saturday 7:30 AM to 11:00 AM. (Closed Saturdays in January and February). For more information call (660) 672-4959.

Roll cart delivery began on March 21, 2022. Residents did not need to be home for the roll cart to be delivered, they were left at the curb. Roll cart automated collection began on APRIL 4, 2022.

• How much does an additional roll cart(s) cost?
Every resident will receive one 65-gallon roll cart at no charge. Additional roll cart(s) cost $5/month, per extra roll cart. This will be included on your monthly utility bill.  Additional roll carts should be kept for a minimum of 1-year.

• What if I decide I need a second roll cart? If I already have more than one WM roll cart, but only want one, what can I do?
If you want to increase or decrease the number of roll carts, call Boonville Public Works at (660)882-5257 to arrange for a second roll cart to be added to your bill. The City will relay the information to WM who will deliver the roll cart to your address. If you are reducing the number of roll carts, WM will pick up your additional roll carts. Please allow 30 days for roll carts to be picked up/ dropped off. For extra roll carts you have called to have removed, please place them at the curb for removal.

• How do I appropriately set out my roll cart for pick up?
The side of the cart with the wheels and handle should face away the curb (toward the house) and three feet from a vehicle, mailbox, additional roll cart, tree, or other objects.

• Does everything in the roll cart have to be bagged?
Large, bulky items may be placed in the roll cart unbagged; however, household trash should be placed in the roll cart bagged. The lid must be firmly closed on the cart.

• What if I have a loose bag outside the trash bag or my roll cart lid will not shut because the cart is full?
Only trash in the roll cart will be collected. The roll cart must be closed for WM to pick up your trash.

• What should I do with my old trash cans?
Residents have several options: 1) keep them and use them at home; 2) label them as “Dispose Container” and place them curbside, empty during the spring clean-up week (April 8-12, 2024); 3) crush/compact them and put them in their new WM roll carts; or 4) dispose of them by taking them to the transfer station.

• Can I put my name on the roll carts?
Do not put your name or address on the roll carts. If a roll cart goes missing, call WM and they will deliver a new one to you.

• What do I do with roll cart(s) if I am moving?
The main roll cart should stay with the property. If you pay for an additional roll cart(s), you should take those with you to the new address if you are moving in town. If you are moving out of town ALL roll carts should stay at the property.

• Will the location of my trash pickup change at my house?
Place your new WM Trash Cart on the same roadway or alleyway that you previously placed your personal trash container. If for any reason it is not collected in that location, contact 1-866-909-4458. Trash must be placed inside the WM Supplied 65-Gallon Roll Cart and should be placed curbside at least three feet away from all objects including a second cart (if you rent one), mailbox, cars, or trees.

TRANSFER STATION
The Transfer Station is located at 690 Al Bersted Drive, for all residents of Boonville to utilize. They DO NOT take Freon Appliances or Asbestos materials. The hours of the Transfer Station are Monday – Friday, 7:30 AM to 4:00 PM; Saturday 7:30 AM to 11:00AM. (Closed Saturdays in January and February). To reach the transfer station directly, that number is (660)672-4959.

YARD WASTE DISPOSAL
Residents of Boonville can bring their grass, leaves, limbs, real Christmas trees, and other yard waste material to the yard waste area behind the City Services Building, 1200 Locust Street.

SPECIAL PICK UPS/CONTAINERS
Various size containers are available for projects such as new construction, remodeling, general clean up, etc. Please contact WM directly at 1-866-909-4458 for further information.

THANK YOU FOR YOUR COOPERATION. WE APPRECIATE THE OPPORTUNITY TO SERVE YOUR COMMUNITY.

Recycling

WM does not offer recycling services in this area. Unlimited Opportunities offers drop off recycling at 1620 W. Ashley Road.  Recycling needs to be sorted appropriately for drop off, plastic, aluminum cans, cardboard, glass bottles, junk mail, mixed paper, newspaper, and steel food cans are accepted.  Unlimited Opportunities contact phone number is (660) 882-5576.

Transfer Station: The Transfer Station is located at 690 Al Bersted Drive, for all residents of Boonville to utilize.  They DO NOT take Freon Appliances or Asbestos materials.  The hours of the Transfer Station are Monday – Friday, 7:30 AM to 4:00 PM; Saturday 7:30 AM to 11:00AM. (Closed Saturdays in January and February).  To reach the transfer station directly, that number is (660)672-4959.    

Yard Waste Disposal: Residents of Boonville can bring their grass, leaves, limbs, real Christmas trees, and other yard waste material to the yard waste area behind the City Services Building, 1200 Locust Street.

Special Pick Ups/Containers: Various size containers are available for projects such as new construction, remodeling, general clean up, etc. Please contact WM directly at 1-866-909-4458 for further information.

WM

PO Box 4648
Carol Stream, IL 60197-4648

Phone Number:

1-866-909-4458

Extra Office Phone Number:

1-800-778-7652

Office Hours:

Monday-Friday – 7:00 a.m. to 5:00 p.m.

 

Thank You for Your Cooperation. We Appreciate the Opportunity to Serve Your Community.

For more information about Boonville and other communities management of solid waste, visit the Mid Missouri Solid Waste Division (MMSWD) Organization. The site provides information on recycling services and solid waste management grants.

MMSWD Information